Contact Us

Contact the Ideal Heating North America team at the numbers and emails listed below.

Main Number

800-411-9999

Customer Service

800-411-9999, Option 4

customerservice@idealheatingna.com

Tech Support

Phone support hours: Mon.-Fri.: 8am – 7pm EST

800-411-9999, Option 1

techsupport@idealheatingna.com

Spare Parts

Phone support hours: Mon.-Thu.: 8am – 5pm EST; Fri. 8 am – 4:30 pm EST

800-411-9999, Option 2

techsupport@idealheatingna.com

Warranty

Phone support hours: Mon.-Thu.: 8am – 5pm EST; Fri. 8 am – 4:30 pm EST

800-411-9999, Option 3

warranty@idealheatingna.com

Training

expert.academy@idealheatingna.com