Tech Support

Our Technical Support Team is here to service you and your customers’ needs. The Ideal Heating North America Technical Support line 800-411-9999 option 2 will be available:

Phone support hours:

Monday-Thursday: 8am – 5pm EST
Friday 8am-4:30pm EST

For assistance after these hours please email techsupport@idealheatingna.com


IDEAL Heating NA Products

Gallant Wall Condensing Boiler

Gallant Heat Only

Gallant Wall Condensing Boiler Icon

High efficiency condensing boilers. 95% energy efficient. Available in 250, 299, 399.

Icon of a customer service representative with headset

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